New Narratives Counseling

Project Type:

Website Redesign

Location

Allen, TX

Practice Size

3 Clinicians

Timeline

4 Weeks
New Narratives Counseling | Website Redesign | Allen, TX

Project Overview

Dr. Kaitlyn Milstead, PhD, LMFT, owner of New Narratives Counseling, leads a growing practice of three clinicians in Allen, Texas. Kaitlyn had grown tired of the standard therapy website formula: muted colors, soft stock photography, and a look that felt interchangeable with every other practice online. She wanted a website that was bold, unique, and unmistakably hers.

Kaitlyn came to Helm Business & Marketing Solutions looking for a partner who could translate her personality and her practice's energy into a digital experience that turned heads, without sacrificing the technical performance a growing practice needs to be found online.

New Narratives Counseling | Website Redesign | Allen, TX
New Narratives Counseling | Website Redesign | Allen, TX
New Narratives Counseling | Website Redesign | Allen, TX

Core Problems Addressed

Before partnering with Helm Business & Marketing Solutions, New Narratives Counseling was working with a website that held the practice back:

  • A Basic, Forgettable Design: The existing site looked like countless other therapy websites, doing nothing to reflect Kaitlyn's distinct personality or set her practice apart in a crowded market.
  • No Technical SEO Foundation: The site lacked a proper technical SEO structure, making it difficult for search engines to understand and rank the practice's content.
  • Low Click-Through Performance: Without a compelling design or strong technical foundation, the site simply wasn't earning clicks from the people searching for a therapist in Allen.
  • A Brand That Undersold Her Personality: As a practice built around genuine connection and authenticity, the muted, generic look of the old site failed to convey the bold, welcoming energy Kaitlyn brings to her work.
New Narratives Counseling | Website Redesign | Allen, TX
New Narratives Counseling | Website Redesign | Allen, TX
New Narratives Counseling | Website Redesign | Allen, TX

Solutions Implemented and Their Impact

Helm Business & Marketing Solutions built a one of a kind website designed to be as bold and memorable as the practice itself.

1. A Fun, Funky, Uniquely Kaitlyn Brand Identity
We designed a vibrant, distinctive site that breaks from the standard muted therapy website playbook, giving New Narratives Counseling a look and feel that's instantly recognizable and true to Kaitlyn's personality.

2. Built for Speed
We engineered the site to load fast, ensuring visitors get an experience that matches the site's bold first impression without frustrating load times.

3. Optimized for Next-Gen AI Search
We structured the site's technical foundation to perform not just in traditional search engines but in next-generation AI-powered search, positioning the practice for how people are increasingly finding providers online.

4. Full Search Console Setup and Google Business Profile Optimization
We got the site set up with Google Search Console and Bing, and optimized the practice's Google Business Profile to strengthen visibility across both organic search and local map results.

The Result

New Narratives Counseling now has a website that is unmistakably its own: bold, funky, and built to stand out in a sea of look-alike therapy sites. With a fast, technically sound foundation optimized for both traditional and AI-driven search, the practice is positioned to earn the attention and clicks its previous site couldn't.